BOOK SEREN

Please use the calendar below to select which dates you would like to stay. Minimum trip length varies depending on time of year. You do not have to pay anything until your booking has been confirmed by us. Once your enquiry is sent this provisionally blocks the dates so no one else is able to book them. On receipt of your enquiry we will respond as soon as possible. A 25% deposit is required within 4 days of you submitting your booking request to us, or your booking request will be cancelled and the dates will become available again. Full payment is required 8 weeks before you are due to arrive. If payment is not received within this time it will be treated as a cancellation and full T&Cs will apply.

Rates:

A HUGE 25% discount is automatically applied on stays 7 days and more.

A 10% discount is automatically added on last minute stays (up to 5 days before arrival).

Prices are per night.

Check-in: 3pm

Check-out: 10am

Low Season - November, January, February, March

Mid Season - April, May, September, October

High Season - June, July, August and holidays (Christmas, Easter, Half Terms etc)

There is a fully refundable housekeeping deposit of £200.

We have a cleaning charge of £50 per stay. We prefer to do this than increase price per night, so this keeps cost down on longer stays. We hire a professional cleaning company and pay a living wage.

*rates may change - for the most current price please select your dates on the calendar.

Low: £80 per night (3 night min) - £60 per night with spring discount - valid until 31st May

Mid: £85 per night (3 night min)

High: £90 per night (4 night min)

Once your enquiry is sent this provisionally blocks the dates so no one else is able to book them. On receipt of your enquiry we will respond as soon as possible. A 25% deposit is required within 4 days of you submitting your booking request to us, or your booking request will be cancelled and the dates will become available again. Full payment is required 8 weeks before you are due to arrive. If payment is not received within this time it will be treated as a cancellation and full T&Cs will apply.

Cancellation Policy

If you need to cancel your holiday please contact us as soon as possible by email or phone and inform us of the reason for your cancellation.

In the first instance we will offer to move the dates of your holiday free of charge.

If the cost of the new chosen dates is higher you will be asked to pay the difference. Payment must be made within 5 days of the change of date or we will presume you wish to cancel, your booking will be cancelled and full cancellation T&Cs will apply (see below). We are unable to refund the difference if the cost is less than your booked dates.

If your original holiday dates are more than 16 weeks from time a change of date is confirmed normal cancellation policy will apply to your new dates.

If your original holiday dates are less than 16 weeks from when you confirm a change of date, the holiday will become non-refundable and 100% of booking will be charged if you wish to cancel a second time.

In the event of cancellation a charge will be made.

If your cancellation is more than 16 weeks from the date of your arrival 100% refund minus £50 administration fee.
Less than 16 weeks from the date of your arrival - 25% of booking (deposit).
4 weeks or less from the date of your arrival - 100% of booking.

Any housekeeping deposit paid will be refunded in the event of cancellation.

If the cancelled dates are rebooked a discretionary payment may be made to the holidaymaker and this will be determined at the time, taking into account amount retained for cancellation and value of nights rebooked.

We strongly recommend you take out holiday cancellation insurance.